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Existing Clients

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For coaching, training or nutrition questions, message your coach directly through the app.

Corporate Enquiries

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FAQs

Frequently Asked Questions

How is pricing structured?

Individual coaching runs on a monthly plan with no long-term lock-in beyond your billing cycle — Foundations, Private Client and 1:1 Coaching each have their own pricing on the Online Coaching and 1:1 Coaching pages. Corporate Performance Coaching is priced per team based on size, scope and length of commitment, typically as a monthly retainer — get in touch for a tailored quote.

How is my health and fitness data handled, and who can see it?

Your training, nutrition and check-in data is only visible to you and your coach. For corporate accounts, we share aggregate engagement and progress reporting with the business — never an individual employee’s personal health data. See our Privacy Policy for full detail.

What are the cancellation and contract terms?

Individual coaching plans are billed monthly and can be cancelled ahead of your next billing date — fixed-duration transformation plans are non-refundable once purchased. Corporate contracts are agreed per team during your consultation, typically with an initial minimum term. Full detail is in our Terms & Waiver.

Do you integrate with other apps or platforms?

Our coaching app supports syncing with popular fitness trackers and wearables for individual clients. For corporate accounts, we can discuss integration with your existing HR or benefits platform during your consultation — availability depends on your provider.

What results or reporting can I expect to see?

Individual clients get ongoing progress tracking through the app — training, nutrition and check-in history over time. Corporate accounts receive aggregate engagement and programme progress reporting at the team level, so you can see impact without seeing individual employee data.

What if I don’t see results?

Coaching gives you structure, accountability and expertise — but results still depend on you showing up, following the plan and being honest in your check-ins. 1:1 In-Person Coaching offers the highest level of accountability we provide, but even there, self-accountability is what closes the gap. A coach can only go so far; the rest is up to you. See our Terms & Waiver for our full refund policy.